BOOK DEMONSTRATION
BOOK DEMONSTRATION
BOOK DEMONSTRATION
BOOK DEMONSTRATION
PRIVACY POLICY Ecowell India respects the privacy of each visitor to its website. Under no circumstances, Ecowell India will pass the personal information of its website visitors to a third party. All your personal information provided through our website or other means is protected. At the time of the collection of personal information like names, contact details, among others, individuals will be notified about the purpose for which it is being collected. By using the Ecowell India website, you are agreeing to the privacy policy of Ecowell India. We reserve the right to modify, add, remove, or change portions of this privacy policy at any time. Your continued use of this website following changes to these terms means you accept such changes.
Return & Refund Policy
We at ECOWELL INDIA believe that a customer should get what they have ordered for.
1. Cancellation of ordered Item:- Customers can cancel the ordered item if it is not feasible for installation , cancellation is not possible in case the product is feasible to install.
2. Return of ordered item:- Customers can return the ordered item in the unlikely event that the product reached you in a damaged, defective condition or different item delivered to you.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
A refund for the returned item shall be initiated only once the item reaches us at our ware house in its original condition without any additional damages apart from what customer has already briefed, it will take 30 days time for the return to be processed and the money is refunded to your account. We will refund to you the entire cost of the returned item, less applicable bank charges of 2.5%, GST of 18% on the bank charges. The refund will be made to the same payment option(s) originally used to pay for the order. Our team shall connect with you to ascertain the damage or defect in the product prior to issuing refund/replacement.
3. Replacement / Return Process:- To get a replacement, email us your Invoice No and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.
Ecowell India will make all attempts to provide you a hassle free return or refund experience , it shall have complete right to decide as to whether an order should be cancelled or not or a refund to be initiated or not.